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How the digital world is failing the non tech-savvy
The real cause of Vickery’s ire, however, was a breast cancer clinic she attended that, in her words, turned away “some old ladies … because they did not have an SMS message from an app. They didn’t even have a phone! Appalling. And agist!”
The Good Things Foundation is the UK’s largest digital inclusion charity, seeking to help a million people to get across a tech divide that has deepened during the cost of living crisis. Natasha Bright-Wray, the foundation’s associate director of communications, says that “digitally excluded people are largely forgotten” by a government that boasts of making the UK a digital superpower but is apathetic about those left behind and lacks any meaningful digital inclusion strategy... More here.
I haven't used cash since Covid began and I do like the parking apps, even if it means I have to have more than 10 installed on my phone to cover each town. The problem, however, is that lots of older people struggle with apps, phones etc and that they are quickly feeling excluded from the world around them when undertaking normal tasks.
We will lose cash eventually, but it will be painful for many people for a while- I don't see how that can be avoided.